Terms of Service

These terms govern your use of the Zilch website and the purchase of products from us. By placing an order, you agree to these terms.

Orders & Payment

All prices are listed in GBP. We accept payment via credit/debit card and Shop Pay. An order is confirmed once you receive an order confirmation email.

We reserve the right to cancel orders if a product is out of stock or if there is a pricing error.

Delivery

We offer free standard UK shipping. For full delivery details, please see our Delivery & Returns page.

Returns & Refunds

Unused and unopened products may be returned within 30 days of delivery. For full details, please see our Delivery & Returns page.

Product Information

We make every effort to ensure product descriptions and images are accurate. Zilch Monk Fruit Sweetener is a food product - please check the ingredients list for any allergens before use.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Zilch Foods LTD and may not be reproduced without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Zilch Foods LTD shall not be liable for any indirect or consequential losses arising from the use of our products or website.

Governing Law

These terms are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

Last updated: February 2026